HCHC receives MAP award for high performance rating

The Henry County Health Center has been named as a recipient of the 2018 MAP Award for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (HFMA).

As a national award winner, HCHC has met industry-standard revenue cycle bench marks, implemented the patient-centered recommendations and best practices embodied in HFMA?s Healthcare Dollars and Sense initiatives and achieved outstanding patient satisfaction.

HCHC is the only critical access hospital in the nation to have won the MAP award more than once.

Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues.

The award will be formally presented on June 24 at HFMA?s annual conference in Las Vegas, Nev.

In 2009, HCHC received HFMA?s High Performance in Revenue Cycle award and was recognized in HFMA?s Patient Friendly Billing Project.

Of the 14 hospitals recognized, HCHC was the only Iowa hospital and the only critical access hospital (CAH) in the nation.

HCHC again won the award in 2013, with HFMA recognizing only 10 organizations that year.

?HCHC has always done an excellent job on the revenue cycle, but it took the health center as an organization to win this award,? said Dave Muhs, HCHC?s chief financial officer.

?HCHC won this prestigious award due to the improvement in patient satisfaction scores, process improvement and price transparency that we as an organization have made over the last couple of years. It took the entire health center to achieve this status.?

?Congratulations to all of our winning organizations, which have not only adopted HFMA?s best practices for patient financial communications, but also achieved excellence in revenue cycle overall,? said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA.

?These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways.?